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Privacy Policy

At Car Repair BD (referred to as “the Company,” “we,” “us,” or “our”), we are committed to protecting the privacy of our customers and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, or contact us. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personally identifiable information, including but not limited to:

Full name
Email address
Phone number
Service or residential address
Vehicle-related information (as required for service purposes)

This information is collected when you submit a service request, contact us, book an appointment, or communicate with us.

Usage Information

We may automatically collect information about how you use our website and services, including:

Pages visited
Time spent on pages
Device and browser type
IP address and basic diagnostic data

How We Use Your Information

Car Repair BD may use your information for the following purposes:

To provide, operate, and maintain our services
To manage service bookings and customer accounts
To communicate with you regarding service updates, confirmations, or support
To improve our services, website performance, and customer experience
To send promotional or informational messages only if you have consented
To comply with legal obligations and prevent fraudulent activities

Information Sharing and Disclosure

We do not sell or rent your personal data to third parties. Your information may be shared only in the following cases:

With your explicit consent
To comply with legal requirements or government requests
To protect the rights, safety, and property of Car Repair BD, our customers, or the public
In connection with a business transfer such as a merger, acquisition, or asset sale

Data Security

We take reasonable physical, electronic, and administrative measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

Users are responsible for maintaining the confidentiality of their contact details and any account-related information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze traffic. You can control cookie preferences through your browser settings. Disabling cookies may affect some website features.

Third-Party Links

Our website may contain links to third-party websites. Car Repair BD is not responsible for the content, privacy policies, or practices of such external sites. We encourage users to review their privacy policies separately.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Data Retention

We retain your personal data only for as long as necessary to fulfill service purposes, comply with legal obligations, resolve disputes, and enforce our policies.

Changes to This Privacy Policy

Car Repair BD reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company Name: Car Repair BD

Established: 2024

Address: Plot 16, Road 34, Uttara, Sector 07, Dhaka-1230, Bangladesh

Phone: +8801725418653

Email: carrepairbd66@gmail.com